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BID SALE POLICIES
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Introduction
These policies and procedures form the basic agreement between the buyer, seller, and ABS Auto Auctions. All buyers, sellers, and their representatives who do business through ABS Auto Auctions are deemed to have read, know, understand, are subject to, and bound by these policies and procedures, as they may be amended from time to time. Lack of knowledge concerning these policies and procedures will not release dealers or their representatives from their obligations to abide by them. ABS Auto Auctions reserves the right to change or amend these policies and procedures as needed, at any time. ABS Auto Auctions also reserves the right to interpret these policies and procedures, and to decide all issues of dispute concerning same; ABS Auto Auction’s decisions shall be final and binding.
It shall be the responsibility of all dealers and their representatives to review and be aware of these policies and procedures, and any other rules of the ABS Auto Auctions program, including any revisions thereto, before doing business with ABS Auto Auctions. Dealers and their representatives who do not comply with these policies and procedures and other rules of ABS Auto Auctions, may be barred from doing business with ABS Auto Auctions. These policies and procedures shall be the general policies and procedures of ABS Auto Auctions for all transactions, unless specific vehicles are subject to special programs, in which case the terms of the special program shall control the extent they are different from or additions to these policies and procedures.
ABS AUTO AUCTIONS IS A PRIVATE BUSINESS THAT IS NOT OPEN TO THE GENERAL PUBLIC. ACCESS IS BY INVITATION ONLY. ABS AUTO AUCTIONS RESERVES THE RIGHT TO REFUSE TO DO BUSINESS WITH ANYONE, AND TO REFUSE ACCESS TO ANYONE AT ANY TIME.
Registration
The following documents are required to complete the registration process:
- Completed Dealer Application
- Current Dealer’s License (must be for the address of the business)
- 3 Month’s Bank Statements
- Current Surety Bond
- Current Seller’s Permit (showing sales tax number for address of the business)
- Completed and signed Resale Card
- Copy of Current Driver’s License and Social Security Card
- Signed Auction Policies and Procedures
- Title Mailing Method
- List of authorized buyers and their current salesman license, drivers, transporters and/or title carriers (a dealer who gives an agent authorization to act on their behalf shall assume responsibility for said person’s conduct or actions, until written notice of cancellation is received in the main administrative office).
- Provide annually, current copies of dealer’s license, seller’s permit and bond.
- For Corporation and LLC:
- List of all officers.
- Articles of Incorporation.
- Personal guaranty.
- Partnership dealers must provide a list of all owners and partners.
Auction Guidelines
- Operating Hours:
- Administration Office: 8:30am – 5:30pm Mon. – Thurs. 8:30am – 5:00pm Fri.
- Sale Branch Locations: 9:00am – 5:00pm Mon. – Fri.
- ABS Auto Auctions reserves the right to interpret all policies and to decide all issues of dispute. ABS Auto Auctions decisions shall be binding and final.
- All dealers, drivers or porters must check in and show a valid ID before entry at each location.
- Speed limit is 5 mph.
- No person under the age of 18 years of age is allowed on auction premises.
- Free copies of ABS Auto Auctions’ policies and procedures are available online at www.absautoauctions.com, at each sale branch location, or call the administrative office to have a current copy mailed to your business.
- Tampering, vandalism or destructive behavior will not be tolerated.
- Any issue brought to ABS Auto Auctions after the allowed time frame will not be arbitrated. NO EXCEPTIONS!
- Book sheets and window announcements are provided as a courtesy only. This information is not to be relied upon as complete and/or accurate, and is not subject to arbitration.
- All vehicles sold through ABS Auto Auctions are sold “AS IS”, unless announced as guaranteed or frontline.
- Carfax and Autocheck will be accepted, but not necessarily binding for arbitration.
- All confirmed arbitration will be allowed the following options:
- Agreement of a mutual adjustment between both parties.
- Cancel sale and return vehicle (with allowed expenses outlined in specific areas).
Guarantees/Arbitration
As an accommodation to its customer, ABS provides arbitration services for disputes that may develop between dealers, in connection with undisclosed conditions or breach of guarantees that may exist on vehicles that are sold through the ABS Auctions. Such arbitration services shall be performed at the discretion of, and pursuant to the arbitration policies of ABS. In order to enter into arbitration, the buyer must give ABS notice of the undisclosed condition or breach of guarantees within the time specified herein, depending upon the type of condition or breach of guarantee. If the buyer fails to give notice within the specified time frame, ABS shall have no duty or obligation to provide arbitration service, and the sale will be final.
General Buyer Responsibility
- All Sales are Final!
- Buyer must verify year, make, model, mileage and condition of vehicle.
- Incorrect emblems, window information, book sheets, etc. will not be subject for arbitration.
- Honor bids. Failure to honor bid(s) or pick up car(s) will result in the auction reselling car. Should a balance remain, the dealer will be responsible for any deficit.
- Pay for and remove vehicles from sale location within 3 business days from first designated pick-up day.
- All late pick-ups or stored vehicles will be charged a $25.00 fee per day.
- Any damage caused to any vehicle by a bidder in excess of $250.00 shall result in the purchase of the vehicle(s) in the amount of the lesser of:
- Consignor’s dealer cost.
- Kelly Blue Book wholesale value of the vehicle(s).
- ABS Auto Auctions assumes no responsibility for lost/stolen radios, equipment or minor damage. This matter will not be arbitrated.
- A $75.00 arbitration fee plus any inspection fees will be charged for all invalid arbitration.
- Any fraudulent expenses reported will result in buyer not being paid, and may result in termination of conducting future business with ABS Auto Auctions.
- If sale is cancelled, vehicle must be returned to selling branch location within 3 business days.
- If sale is cancelled, vehicles must be in like or better condition, miles not to exceed 2,500 from purchased mileage.
- Vehicles that sell for $500.00 or less can only be arbitrated for late title.
General Seller Responsibility
- If sale is cancelled and vehicle is returned, seller will be charged the purchase price of vehicle, buyer and seller fee and any expenses as outlined in policies.
- Any final sale that must be cancelled at seller’s request, seller will be responsible for transportation, buy fee and any reasonable documented expense.
- If a vehicle is entered into arbitration, seller will be given the following options:
- Have vehicle inspected. If complaint is verified, inspection fee will be charged to seller.
- Offer an adjustment
- Cancel the sale. (See specific area for expense reimbursement.)
THE FOLLOWING ITEMS, UNLESS REPRESENTED AS SUCH IN THE ANNOUNCEMENT SECTION ON THE BID SHEET, ARE THE ONLY ITEMS GUARANTEED AND THAT WILL QUALIFY FOR ARBITRATION.
Title
The following documents are not acceptable, unless announced as such, on the inventory list/bid sheet:
- Duplicate title applications.
- Junk or Salvage Bill of Sale.
- Lien documents and government sale documents.
- Gray Market vehicles, including Canadian vehicles, or vehicles that do not meet USA standards.
- Foreign (non-USA) documents.
- Paperless title certificates or transfers.
- Theft recovery or branded titles (example: salvage, police, taxi, rental, kit car, lemon law and factory buy backs).
Seller Responsibility
- Provide a KSR or current registration, along with title and corresponding paperwork. If KSR or current registration is not provided, ABS Auto Auctions will charge a $10.00 fee.
- Provide a title that is marketable and free and clear of all liens and encumbrances at the time vehicle is sold through ABS Auto Auctions.
- Title documents from all 50 states are acceptable, providing they are accompanied by documents necessary to register the vehicle in the state of purchase.
- All penalties and fees associated with expired registration must be paid. This does not include current year’s registration.
- Provide title to ABS Auto Auctions within 60 days of sale date. All titles over 60 days are subject to sale being cancelled.
- If a sale is cancelled by ABS Auto Auctions for late title, seller will be charged for expenses up to $750.00.
Buyer Responsibility
- Notify ABS Auto Auctions of intent to cancel sale due to late title.
- Allow 5 business days from notice, for ABS Auto Auctions to produce title, before vehicle may be returned.
- If sale is cancelled at buyer’s request, no expense reimbursement will be allowed.
- Any and all unannounced title issues must be reported within 5 business days of receipt of title. Day One begins the day after deposit notification.
Auction Responsibility
- ABS Auto Auctions will examine all titles. If correct, title will be processed. If incorrect, title will be returned to seller for completion.
- Seller will be paid within 2 business days of ABS Auto Auctions receiving correct and complete title documentation.
- Seller fees will be deducted from checks sent by ABS Auto Auctions for purchase price of vehicle.
- ABS Auto Auctions may, at its discretion, cancel the sale or take the necessary steps to secure title, if seller is unable to produce title within the allowed 60 day time frame. All expense in obtaining the title will be charged to seller.
Odometer
Seller Responsibility
The seller must make an odometer disclosure that is complete and accurate for each vehicle, by indicating the current odometer reading and announcing one of the following, if applicable; if no announcement is made, the vehicle is assumed to have actual miles, and will be arbitrated as such.
- EXCEEDS MECHANICAL LIMITS (EML): Vehicles with mileage in excess of the mechanical limits of the odometer should not be assumed to have any specific mileage.
- NOT ACTUAL MILEAGE (NAM): Vehicles with actual mileage that is different from what is shown on the odometer, or true miles are unknown.
- BROKEN or INOPERABLE ODOMETER (INOP): Broken, inoperable or replaced odometers must be announced, regardless of other announcements. NAM will be marked on the odometer disclosure statement.
If sale is cancelled for NAM, the seller will be charged seller and buyer fees, and expenses up to $750.00
If a sale is cancelled for broken/inoperative odometer, seller will be charged seller and buyer fees.
Buyer Responsibility
- Vehicles 10 years and older are exempt, and will not be arbitrated for mileage issues.
- Vehicles found to have a broken or inoperative odometer must be brought to the attention of an ABS Auto Auctions employee, and must be visually confirmed by an ABS Auto Auctions employee. This must be done before vehicle leaves the lot, and never to exceed 3 business days from the first designated pick-up day. You are strongly encouraged to verify the odometer is in working condition before the vehicle leaves the sale location.
- If sale is cancelled and vehicle is returned for broken/inoperative odometer, buyer shall be reimbursed the buy fee only. No other expenses will be allowed.
- Vehicles found to have actual mileage different than what is shown on odometer (NAM) must be arbitrated within 5 business days from receipt of proof (such as title or KSR indicating a mileage difference).
- If sale is cancelled and vehicle is returned for NAM, expenses up to $750.00 are eligible for reimbursement.
VIN Plates
Seller Responsibility
- Announce any missing, altered, replaced or reassigned VIN’s.
- If sale is cancelled for missing or altered VIN, seller will be charged seller and buyer fees only.
- If a sale is cancelled for a reassigned or replaced VIN’s, expenses up to $750.00 are eligible for reimbursement.
- Buyer Responsibility
- Must report any missing or altered VIN’s before vehicle leaves sale location.
- If sale is cancelled for missing or altered VIN, only the buyer’s fee will be reimbursed.
- Reassigned or replaced VIN’s must be arbitrated within 5 business days from receiving proof.
- If a sale is cancelled for a reassigned or replaced VIN’s, expenses up to $750.00 are eligible for reimbursement.
Frame, Flood, Fire, Engine Changes, Fuel Conversions & Air Bag
Seller Responsibility
All vehicles that are 5 years old and newer, starting with current model year and have less than 100,000 miles; OR that sell for more than $7,500 regardless of year or mileage, for 5 days from the first designated pick-up day, must be guaranteed.
If the sale is cancelled and the vehicle is returned, the seller will be charged seller and buyer fees, and reasonable one-way transportation.
Buyer Responsibility
The buyer must notify ABS Auto Auctions within 5 business days from the first designated pick-up day.
May be required to produce qualified frame documentation or return vehicle for inspection within a reasonable amount of time, as determined by ABS Auto Auctions.
If the sale is cancelled and the vehicle is returned, only the buy fee, inspection fee if applicable, and reasonable transportation one way, will be reimbursed. No other expenses will be allowed.
Announced Salvage titles are not eligible for arbitration.
Frame/unibody damage will be defined by ABS Auto Auctions with reference to the NAAA standards. Scrapes, scratches, jack/lift marks, clamp marks, minor corner tie-down marks not resulting from an accident, core support damage, damage in front shock towers on unitized bodies not affecting integrity and if vehicle measures to NAAA standards are non-arbitratable. Bumper and trailer hitches welded to frame are not considered frame damage. Vehicles with altered suspension are not subject to frame arbitration if damage is from alteration.
Guaranteed Vehicle
Seller Responsibility
Seller must guarantee (in addition to title, odometer, and VIN items listed above) the following, if announced as guaranteed:
- Defects, as determined by ABS Auto Auctions, in the engine, transmission, drive train, differential, c.v. joints, fuel system and power steering (Items excluded: brakes, front end, air conditioning and engine leaks, unless excessive and causing damage to the vehicle).
- Frame, flood, fire, engine changes, fuel conversions and airbag, regardless of year or mileage.
If sale is cancelled and vehicle is returned, seller will be charged seller and buyer fees, any reasonable transportation cost, and any inspection fees, as determined by ABS Auto Auctions.
Buyer Responsibility
- Defects that have a wholesale repair cost of less than $400.00 are deemed minor and are not subject to arbitration.
- If arbitrated for engine, transmission or drive line assembly, buyer must return the vehicle to the sale location purchased and specify complaint within two business days of pick-up, never to exceed 4 days from the first designated pick-up day. If vehicle has registered more than 100 miles, vehicle will no longer be eligible for arbitration.
- If the sale is cancelled, only the buy fee and reasonable transportation one way, will be reimbursed. No other expenses will be allowed.
- If arbitrated for frame, flood, fire, engine conversion, fuel conversion or airbag, see buyer responsibility for frame, flood…..…
- If complaint cannot be verified, buyer must pick-up car and will be charged $75.00 plus inspection fee.
Frontline
Seller Responsibility
Seller must guarantee (in addition to title, odometer, VIN and guaranteed vehicle items listed above) the following, if announced as frontline:
- Smog and Safety items.
- All mechanical components.
- If sale is cancelled and vehicle is returned, seller will be charged seller and buyer fees, any reasonable transportation costs and any inspection fees, as determined by ABS Auto Auctions.
Buyer Responsibility
- Cosmetic items are non-arbitratable.
- See Guaranteed Vehicle buyer responsibility.
Bidding Procedures
All bids may be submitted through the following methods:
- Online at www.absautoauctions.com, until 6:00 p.m. last day of the sale.
- Faxing bid sheet directly to main office at 888-510-2400, no later than 5:00 p.m. last day of the sale.
- Turning in bid sheet at sale branch location, by 5 p.m. last day of the sale.
Changes, additions, deletions, and increases or decreases in bid amounts will not be allowed after sale cut-off times.
Bid mistakes, such as transposing numbers or bidding on wrong line or car, will not release buyer from the responsibility of honoring the submitted bid.
All bids submitted must be a minimum of $65.00
Tie bids will be awarded to first bid submitted. ABS Auto Auctions strongly encourages bidding online at www.absautoauctions.com, to avoid any fax/data entry delay.
Payment
Buyer Responsibility
- All vehicles must be paid for before leaving the sale branch location.
- All checks or cashier’s checks must follow the guidelines below:
- Made payable to ABS Auto Auctions.
- Include buy fee with purchase price of vehicle.
- One check or cashier’s check per vehicle transaction.
- No cash payments accepted.
- Any returned check must be replaced within 2 business days and will be charged a $100.00 fee. If 3 checks are returned within one year’s time, ABS Auto Auctions will review, and may exercise the option to change payment status to certified funds only.
- Any stop payment placed on a check for any reason, including vehicles in arbitration, will be charged a $100.00 fee, and ABS Auto Auctions may exercise the option to change payment status to certified funds only.
Auction Responsibility
- ABS Auto Auctions will hold check until title and registration documents are available.
- ABS Auto Auctions will give buyer notice that check will be deposited the next day.
Title delivery
One of the following options needs to be chosen by buyer to obtain titles:
- Pick-up at San Bernardino main office/sale branch location.
- Pick-up at the ABS Auto Auctions branch location where vehicle was purchased.
- Overnight at buyer’s expense. Buyer must provide a California Overnight account number.
- Regular mail. Please note: ABS Auto Auctions is not responsible for lost titles processed through U.S. Postal regular mail.
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